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System maintenance - On August 5th, 2025 there will be maintenance work on the Decidim platform of the City. There may be system interruptions during this time. We ask for your understanding.
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Registration & Login

How do I unblock my account?

If you try to log in with the wrong password several times, your account will be locked. The following error message is displayed:

«Your account is locked». 

At the same time, you will automatically receive an unlock email to the email address associated with your account.

Open it and click on the unlock link. Your account will be unlocked and you can log in again. If you have forgotten your password you can reset it here.

If you did NOT receive an automatic email to unlock your account, click «Didn't receive unlock instructions?» on the login page.

You will then be asked for your email address. Enter the email address that is associated with your account and click «Resend unlock instructions».

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Please log in

The password is too short.

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